With online shopping and parcel deliveries increasing due to the COVID-19 pandemic and with further increases expected around the Christmas season, gardaí at the Garda National Economic Crime Bureau (GNECB) have warned people across Kildare of the potential risk to their personal and payment data.
The advice is that you should never click on an unsolicited text or email, never give away personal data like your PIN, card numbers or passwords, and never respond to such emails or texts. Instead, gardaí would advise you take a screenshot of the text/email, delete it, and report it to your local Garda station.
You should never open attachments in unsolicited emails and should make sure your computer has the most up-to-date anti-virus software installed. Gardaí would also like to advise the public to be weary of unsolicited phone calls.
There are some critical pieces of advice that consumers must follow to help protect their finances and their bank account:
– Only use secure sites and make sure you are on the real site. Check the URL and look for the trust seals (examples are below).
– Use trusted payment methods and never send cash.
– Use sites where a padlock symbol is shown beside the website address.
– Do not under any circumstances use public wi-fi when making payments – switch to 3G/4G on your phone if necessary.
– Independently visit the website of the online sales company as opposed to clicking on social media or pop-up adverts.
– Be cautious about claiming outrageous offers – if it sounds too good to be true it probably is.
– Stick to well-known websites, websites that you are familiar with, or websites associated with high street retail outlets.
Finally, An Garda Síochána would like to advise any person who wishes to donate to any charities over this Christmas period to be weary of unsolicited requests and only ever donate to legitimate, recognised charities. If you encounter a person claiming to be from a charity, look to see their ID and collection permit. If in doubt, do not contribute and contact gardaí.